Homeowner Support

Browse our common questions section for answers to questions about our products, installation, service, maintenance, and more.

For more information about your Majestic product take a look at our user manuals and product brochures.

These videos provide use and care instructions for Majestic products.

Thank you for purchasing a Majestic product! Registering your product is an important step in protecting your investment.

View EPA test report summary.

No Power? You can still use your Majestic Fireplace.

For general information regarding Majestic, contact our office using the information provided.

We want you to be very satisfied with your Majestic product. This section contains helpful information to ensure that your product is safe, reliable and easy-to-use.